Sanjeev Jaiswal to Chair MHADA Lokshahi Din Hearing

Public Can Raise Personal Grievances Directly Before MHADA Officials

Mumbai: The Maharashtra Housing and Area Development Authority (MHADA) will conduct its 19th Lokshahi Din (Democracy Day) on Monday, July 13, 2026, at 12:00 PM at the MHADA Headquarters in Bandra (East), Mumbai. The meeting will be chaired by MHADA Vice President and Chief Executive Officer Sanjeev Jaiswal (IAS), who will review public complaints along with senior officials to ensure quicker and more transparent grievance resolution.

The monthly initiative has become an important platform for citizens to directly communicate their housing and administrative concerns with MHADA. It reflects the authority's continued efforts to improve accountability, transparency, and public service delivery.

Monthly Initiative Has Successfully Resolved Several Long-Pending Cases

MHADA introduced the monthly Lokshahi Din program in January 2024, with meetings scheduled on the second Monday of every month at its Bandra headquarters. Since its launch, 18 successful sessions have been conducted under the leadership of Sanjeev Jaiswal.

During these meetings, citizens are given an opportunity to present their complaints directly before MHADA officials. Each case is discussed in an open forum with the concerned department representatives, allowing officials to take immediate action wherever possible.

According to MHADA, the initiative has helped resolve several long-pending matters that had remained unanswered for years. The direct interaction between citizens and decision-makers has also reduced delays in processing complaints and improved confidence in the authority's grievance redressal system.

The initiative follows the broader governance reforms promoted by the Maharashtra Government, where departments are encouraged to strengthen public engagement, improve transparency, and deliver faster citizen services through structured grievance redressal mechanisms.

Sanjeev Jaiswal Reviews Previous Complaints Before Every Session

A key feature of the Lokshahi Din program is the regular review process led by Sanjeev Jaiswal before every meeting.

Ahead of each session, he examines the status of complaints received during the previous Lokshahi Din and reviews the action taken by the concerned departments. This monitoring process helps ensure that instructions issued during earlier meetings are properly implemented and that unresolved cases continue to receive attention.

MHADA says this follow-up mechanism has made Lokshahi Din more effective by improving departmental accountability while building greater trust between citizens and the housing authority.

How Citizens Can Participate in MHADA's Lokshahi Din

Citizens who wish to participate must submit their complaint using MHADA's prescribed application format.

Applicants are required to submit two copies of the completed application at least 15 days before the scheduled Lokshahi Din meeting. The application form is available on MHADA's official website under the "For Citizens" section in the "Lokshahi Din" category.

Only personal grievances and individual requests will be accepted for discussion during the hearing.

Types of Complaints That Will Not Be Accepted

MHADA has clarified that certain categories of applications are not eligible for consideration during Lokshahi Din.

These include:

• Cases currently pending before courts.
• Revenue or appeal-related matters.
• Service and establishment issues.
• Applications not submitted in the prescribed format.
• Complaints without the required supporting documents.
• Cases where a final decision has already been issued or is under process.
• Repeated applications on the same issue.
• Complaints that are not personal in nature.

Applications that do not qualify for Lokshahi Din will be forwarded to the concerned department within eight days for appropriate action. A copy of the communication will also be shared with the applicant to keep them informed.

MHADA Strengthens Citizen-Centric Governance

Through its monthly Lokshahi Din initiative, MHADA continues to strengthen direct communication between citizens and the administration. By bringing senior officials and applicants together in one forum, the authority aims to improve transparency, speed up complaint resolution, and make public services more responsive.

With the 19th Lokshahi Din scheduled for July 13, MHADA expects more citizens to participate and use the platform to resolve their housing-related concerns through a transparent and accountable process.